Future, we wish to reassure you that we value all comments. We Fortunately share compliments with the workers who earn them. Remember to be assured that we also are dedicated to answering each individual complaint we receive, and a agent from our Section can get back to you personally as quickly as possible.
Very disappointed re not enough acknowledgment of any irritation I encountered. Looks like a simple courtesy.
Many of us figured out out of your passengers that were watching for our aircraft to arrive for their return to Miami that as we camped in Miami, they were returned to hotel rooms and furnished with evening meal and breakfast at no expenditure! We be expecting payment equivalent in price for housing and meals to that you choose to delivered for the travellers that experienced to remain in Roatan due to mechanical issues with our flight.
So, we landed in A different metropolis, stayed the evening there, and then flew in One more Plane. We had been all set to go, then they explained to us we couldn’t go anywhere resulting from “Mechanical Difficulties.
customer service agent through the “technological innovation”/Website group named lisa actually HUNG UP on me After i was talking. i’ve under no circumstances experienced such a weak encounter just before. she was extremely rude in advance of hanging up.
I am a loyal customer and In spite of my several years of loyalty if I used to be five minutes late there might be no lee way for me to board a plane.
The final two moments I have flown on American Airlines from BWI to MIA my precheck clearance has not revealed on my ticket. After i have spoken to consumer service I am dismissed with “It is simply a glitch”.
Clients might also American Airways customer service with the electronic mail detailed here: . We been given an automated reaction inside of a few minutes, nevertheless the correspondence didn't deal with our dilemma.
We have already been Recurrent flyer clients for over 30 yrs, and among the points of interest for us to continue with all your services tend to be the benefits you supply to us and the good service We've usually experienced in so many excursions with AA. On Jan 29 2015, I identified as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice lady Ana Maria helped me with the many paper do the job and I did buy all the additional bills with my City Bank card foe my partner and myself and Ana Maria advised me that I will get confirmation on my e mail, and gave me about the phone our two locator data. Very well, currently Once i named all over again mainly because we didn't get the information on my e-mail, we had been knowledgeable to our surprise that only my spouse experienced reservation and there was practically nothing on file for myself!
I flew from Orlando to Dallas to Las Vegas yesterday and Once i obtained residence and unpacked, I observed one among my products was lacking from among my checked bags.It absolutely was a shaving kit that was within a zippered pocket on the skin of a bag. I termed purchaser service in Las Vegas and was told there is nothing they could do.
The pink tape to obtain a response a couple of actual tousled excursion from start off to complete is horrible. I have been endeavoring to get yourself a reaction from AA although the run close to is exactly what AA needs so you may give up..GUESS WHAT ? i dont quit simply. so AA i await your answer.
We boarded the airplane and there have been 2 nice gentlemen attendants. They served just one go to these guys spherical of beverages in a short time and under no circumstances arrived again all around and requested if we would have liked anything to consume.
I'm standing at American airlines counter in McAllen, Tx watching for a resort voucher 3 hours after landing from Flight 5783 which was redirected as a consequence of undesirable weather about Queretaro.
So I’m sitting in a single within your fucking late planes all over again.. Pilot claims twenty five minute wait to the fucking runway thanks to some